Return / Refund

Return & Refund Policy

At Excitee Toys & Gifts, customer satisfaction is our priority. While we do not offer returns or refunds, we are committed to ensuring you receive your products in perfect condition.

If you receive a damaged or defective item, please contact us within 1 days of delivery with your order details and a photo of the damaged product. Once verified, we will promptly arrange a replacement at no additional cost.

We appreciate your understanding and support. For any questions or assistance, feel free to reach out to our customer service team.